We're happy to answer your

Frequently Asked Questions

When are you available to take on a new project?

We are typically booked about 1-2 months in advance. Please contact us as soon as possible so that we can get you on the booking calendar.

Can we work together even if we don't live in the same town?

Absolutely! A large portion of our clients work with us remotely. We have an easy-to-use tool that makes communication, file sharing and collaboration a breeze! It is likely that we will have a few phone calls or virtual meetings during your project.

I have a sketch of my logo idea, can you digitize it for me?

No. You’d be better suited with a digital illustrator. It is important that we create a branding system that will work for you in all of the necessary mediums, that scales well in size, and that speaks to your target audience. It is essential that we work through these things before we develop the logo design.

Can you design just a logo?

There is a process behind logo design and that is the foundation of our branding packages. We have been working with small and medium businesses for 9 years and have used that experience to carefully design these packages to meet the necessities without extras that increase the price. We do not offer logo design outside of these packages.

Will I receive editable files?

Of course! We always provide our clients with the native Adobe files for branding projects. Our Design Intensives don't include native files but let us know if you need them and we'll be happy to license them to you!

What types of clients do you work with?

Our services are best suited for small to medium businesses who are looking for brand visuals that speak to those they serve. We are most excited to help business owners who feel at a loss when it comes to the creative process. We've worked with clients in a wide range of industries: beauty, consulting, education, food service, health and wellness, nonprofits, retail, real estate, and more!

What website platforms do you use?

Most often we find that WordPress provides our clients with the most affordable and flexible website that can grow with their business. Occasionally Squarespace is a better fit. We do not create websites on Shopify/Showit/BigCommerce at this time.

Do you offer payment plans?

Yes. Most of our packages and custom quotes are broken into at least two payments but we are happy to discuss other solutions if needed.

Still have questions? No problem!

Pine & Pixels is a branding and website design studio currently based in Florida and serving small businesses near and far. M-F, 9-5 CT

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